HumanscaleReddit · May 20, 2026
Humanscale Freedom Headrest review
Customer received a damaged Humanscale Freedom chair from OfficeLogix with a destroyed headrest and shattered armrest. Despite multiple contact attempts over two weeks via email, phone, text, and social media, the seller was completely unresponsive and provided no customer service or replacement parts.
Pros
- Good price if chair arrives undamaged
Cons
- Chair arrived with destroyed headrest and shattered armrest
- Packed upside down despite box labeling
- Completely unresponsive customer service across all channels
- No way to contact company for replacements or support
- Support ticket system was down
- Chair had rusty fasteners and corroded parts despite being marketed as like-new quality
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Summary curated by Furniblog. The full review belongs to the original author.
Humanscale
Humanscale Freedom Headrest
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