LiberNovo Omni review

This commenter provides detailed context about Libernovo's transparency regarding the cushion issue. They explain that the company made an official post acknowledging the cushion problems and now offers to ship replacement cushions for free to affected customers. The commenter respects that Libernovo actually investigated and explained the manufacturing differences between the Omni and SE cushions, showing a level of transparency rare even among older legacy brands when they have similar quality control issues. They view this kind of openness as exactly what consumers want to see from companies, and note that very few companies, regardless of their history, openly discuss manufacturing process details like this.