Herman Millercommunity · Sep 1, 2026

Herman Miller Aeron review

This user reports that their company bought them a used Aeron which has been very comfortable, but the support from Herman Miller has been awful. When they tried to contact support, they were bounced around and eventually told they could buy a warranty for the chair but their warranty claim wouldn't be accepted until the warranty was processed and activated. The person is frustrated by this experience and feels Herman Miller's customer service is poor.

Pros

  • Very comfortable

Cons

  • Terrible customer support from Herman Miller
  • Warranty process is problematic
Herman Miller Aeron

Herman Miller

Herman Miller Aeron

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