Herman Millercommunity · Sep 1, 2026
Herman Miller Aeron review
This user reports that their company bought them a used Aeron which has been very comfortable, but the support from Herman Miller has been awful. When they tried to contact support, they were bounced around and eventually told they could buy a warranty for the chair but their warranty claim wouldn't be accepted until the warranty was processed and activated. The person is frustrated by this experience and feels Herman Miller's customer service is poor.
Pros
- Very comfortable
Cons
- Terrible customer support from Herman Miller
- Warranty process is problematic

Herman Miller
Herman Miller Aeron
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