Herman Miller Sayl review
This commenter observes that the cylinder scraping issue is a somewhat common fault on almost all office chairs, caused by the base cracking or wearing out. The good news, according to them, is that it's a fairly straightforward fix - the 5-point base should resolve the problem. They advise that while you can purchase an expensive genuine Sayl base, a cheap generic one will work just fine. They recommend taking some measurements and ensuring you buy one of a similar size, noting that the terminology used may differ in different regions such as the US. They also mention that there are generic office chair parts available as a drop-through base alternative, and note that these are quite easy to swap out but require some upper body strength. They conclude with encouragement, hoping this helps.
Cons
- Cylinder scraping is a somewhat common fault
- Caused by base cracking or wearing out

Herman Miller
Herman Miller Sayl
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