Herman Miller Embody review

This commenter strongly recommends using the warranty for the defective Embody chair. They own both an Embody and an Aeron and have never experienced the issue described by the original poster, indicating this should not be a normal occurrence. They emphasize that Herman Miller takes pride in their warranty system and have heard multiple stories about the company completely replacing chairs when customers bring them in with defects, even providing a brand new chair in exchange for one with something wrong. They suggest the poster should basically just trade the chair for a new one with the same specifications rather than trying to repair it themselves.

Herman Miller

Herman Miller Embody

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