Steelcase Leap V2 review

The commenter reports that their Steelcase Leap V2 purchased directly from Steelcase's own website makes a clicking noise when they rock it back and forth. Steelcase initially indicated they would replace the chair, but then suddenly reversed course and declared that everyone experiences this issue differently. The company refused to proceed with the replacement, and the user felt this was particularly disappointing since they had bought directly from Steelcase's first-party website rather than a third-party seller. The user believes this clicking behavior might be normal for all Leap V2s based on Steelcase's response.

Steelcase

Steelcase Leap V2

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