Steelcase Leap V2 review

The user purchased a refurbished Steelcase Leap V2 from an authorized dealer and is experiencing a groaning noise from the lumbar tension knob. Steelcase has declined warranty service, claiming the chair is defective based on their assessment that the condition impacts more than just performance, safety, or structural integrity. The user questions whether this groaning/creaking noise should be considered a defect, or if they are just being overly picky about a normal characteristic of the chair.

Steelcase

Steelcase Leap V2

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